How You Can Report Unsafe Situations in Real Time

Cleveland, OH – The Greater Cleveland Regional Transit Authority Transit Police would like to remind everyone on how you can communicate unsafe or stressful situations while riding or waiting for an RTA train or bus by doing one of the following with your mobile phone:  See Something? Say Something! or See Something? Text Something!

See Something, Say Something by calling 216-566-5163 connects you directly with an RTA Transit Police Dispatcher.  When the dispatchers receive your call, they will listen to what you are reporting and then ask you some questions to better describe the suspicious behavior. If action is required, the dispatchers will notify officers to respond. The dispatchers will continue the call until the caller feels secure.

See Something, Text Something at 216-575-EYES (3937) allows riders to discreetly ask for help from their mobile phone with an RTA Transit Police Dispatcher.  When the dispatchers receive notification of the text, they will text back and begin “LiveChat” via text, with the person who texted them. If action is required the dispatcher will forward the “LiveChat” to the responding officers, and action will be taken. The dispatchers will continue the “LiveChat” until the customer feels secure.

“Safety is our number one priority,” said GCRTA Chief of Police, Deirdre Jones. “Providing easy to use, efficient and safe means of communicating suspicious activity is important, and we are continuously looking to new ways for customers to report unsafe situations in real time.”

Please add 216-566-5163 and 216-575-EYES (3937) to your contact list.

For information on RTA’s work to keep everyone safe please visit www.riderta.com/safety or www.riderta.com/575EYES , and also visit www.riderta.com/humantrafficking for information about RTA’s efforts to stop Human Trafficking.

 The below promotional graphics will be displayed inside RTA buses, trains, stations, and transit centers.