About this Project
Funded by a Federal Transit Administration grant (FTA), GCRTA will create a plan to address issues that may increase residents’ ability to access public transit in neighborhoods within GCRTA’s service area. The study will look at areas identified as being at or above 20% poverty over a time period from 2000 to 2025.
- Safety – Lack of lighting in transit waiting areas
- Operator Customer Service – Operators need more training in route planning for customer interaction
- Cleanliness – Increase frequency of bus shelter and vehicle cleaning
- Service Availability – Route frequency to essential destinations like grocery stores
- Transfer Policy – Lack of clarity on transfer policy
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Map shows focus areas of persistent poverty in Cuyahoga County -
City of Warrensville Heights focus group
Progress and Milestones
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Summer 2024Project Kickoff
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Summer 2024Stakeholder Engagement #1
Updates on the project’s progress along with input received on barriers as they’re identified throughout the study’s duration will be posted. Stakeholders are local experts with knowledge on specific issues impacting the scope of this work. They include groups like Cleveland Neighborhood Progress and the Cuyahoga Board of Health.
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Fall 2024Focus Groups
Numerous focus groups facilitated honest conversations about barriers to using the GCRTA system and the transportation needs of participants. A few of the participating groups consisted of Cleveland Speech and Hearing, Habitat for Humanity, Cuyahoga Community College, and the City of Warrensville.
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Spring & Summer 2025Public Engagement
Multiple open meetings were held by the project team to initiate additional public engagement and feedback.
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Summer 2025Stakeholder Engagement #2
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Fall 2025GCRTA Board of Trustees Committee Meetings #1
The project team will provide relevant updates to the GCRTA Board throughout the duration of the project.
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Winter 2025Stakerholder Engagement #3 and GCRTA Board of Trustees Committee Meetings #2
Team and Partners
